Interview every customer.
Hear what they actually mean.
NOMNETA is the AI moderator that runs fully conversational interviews with every participant at once — probing deeper, following the unexpected thread, and chasing the why behind every answer. Then it synthesizes the conversations into decision-ready insight while they're still coming in.
The research platform that works the way
your questions actually arrive
Discovery, concept testing, usability, and continuous voice-of-customer — one conversational engine across every stage of the build cycle, so a new question never means a new tool, a new panel, or a new wait.
Map the journey and surface what people actually want
Discovery research with NOMNETA charts customer journeys end to end and uncovers the unmet needs, frustrations, and motivations that never make it into a backlog. The AI moderator doesn't stop at the first answer — it probes the reasoning behind a behavior, follows the unexpected tangent, and keeps pulling until the real motivation is on the table. Because every participant is interviewed at once, you get interview-grade depth across a whole segment, not five conversations you then have to generalize from.
"I told them I wanted it cheaper, but really I just never trusted that the trial wouldn't auto-charge me." — surfaced follow-up, onboarding discovery study
Methodology trained and validated by experienced researchers from leading technology firmsPressure-test ideas, features, creative, and branding
Put a concept in front of the right people and learn not just whether they like it, but why — and what would change their mind. Share early ideas, new features, advertising creative, or branding directions as images, video, or design files, and let the moderator dig into first reactions, points of confusion, and the trade-offs people are quietly weighing. You see where an idea lands, where it loses people, and the precise language that makes it click — before a single line of it ships.
"The headline made me think it was for agencies, not for someone like me running a one-person shop." — concept reaction, positioning test
Qualitative depth and quantitative scale in one studyWatch real users meet your interface — and find the friction
Point participants at a prototype, a live website, an app, or any other interface and observe them work through real tasks. As people narrate what they expect, where they hesitate, and what they assume a control will do, the moderator asks the obvious next question a human would — "what did you expect to happen there?" — turning a silent fumble into a documented, fixable usability finding. You get the moments of confusion, the dead ends, and the workarounds, mapped to the exact step where they happen.
"I clicked Continue twice because nothing told me it was already saving." — usability session, checkout prototype
Test prototypes, sites, apps, and any other interfaceListen continuously — and watch sentiment move over time
Voice-of-customer work on NOMNETA captures feedback continuously instead of in occasional bursts, so satisfaction and sentiment become something you track rather than guess at. Conversations run on a cadence you set, with your own customers or the global panel, and every wave is synthesized the moment it lands. Instead of a survey score with no story behind it, you see what's driving a shift in sentiment — the specific experiences, expectations, and frustrations moving the number — quarter over quarter.
"Support fixed my issue fast, but I had to explain it three times first." — recurring VoC theme, Q2 wave
Sentiment and satisfaction, tracked with the reasons behind themAudience: Everywhere
Reach the right people in minutes — your own customers or a vetted global panel of more than ten million — and interview them conversationally in over thirty languages, with no scheduling and no recruiting agency in the loop.
Recruit in minutes
Interview your own customers or tap a vetted global panel of more than ten million people. Screening, selection, and incentives are handled automatically, and there's nothing to schedule — the right participants start arriving as soon as the study goes live.
Interview in 30+ languages
The AI moderator holds a natural, conversational interview in more than thirty languages — and it talks to every participant simultaneously. You collect a whole segment's worth of depth in the time a single scheduled call used to take.
Screen and select automatically
Define who you need to hear from and NOMNETA assembles the audience — applying screening criteria, selecting qualified participants, and managing incentives end to end — so the time you'd spend coordinating recruitment goes back into the questions that matter.
Watch the findings take shape
while the interviews are still running
As responses arrive, NOMNETA synthesizes them on the spot — surfacing patterns, themes, and the most important findings without anyone opening a transcript. The analysis backlog simply never forms.
Themes forming
Live interview
Key findings
Go from question insight in days
Four stages, no manual labor in between. No scheduling, no transcription queue, no analysis backlog — you bring the question, NOMNETA runs the study and hands back the answer.
From a brief to a complete, fielded study
Share your research goals and any materials you have. NOMNETA generates the whole study — methodology, target audience, and discussion guide — grounded in established research practice, then recruits from your customers or the global panel with screening and incentives handled for you.
See it on your own question# Auto-generated from your goals — fully editablestudy "Onboarding friction — self-serve" { method: "AI-moderated qualitative interview" audience: "signed up <30d, never activated" sample: 250 languages: ["en","es","de","fr","ja"] guide: [ "Walk me through the day you signed up." "Where did you slow down — and why?" probe("the reason behind the reason") ]}
moderator ▸ What made you pick the annual plan?participant ▸ It was cheaper, I think.moderator ▸ You said "I think" — what made you unsure?participant ▸ Honestly I never compared. I just didn't want to deal with it renewing monthly.moderator ▸ So it was less about price, more about not wanting to think about it again?participant ▸ Exactly. One less thing.
It chases the why, then makes sense of all of it
The AI moderator interviews everyone at once, conversationally, in their own language — never settling for the first answer. As transcripts land, NOMNETA synthesizes in real time, surfacing the patterns, themes, and headline findings automatically. You read conclusions, not raw recordings.
Explore the capabilitiesEverything it takes to act on real
customer feedback — faster
The depth of an interview, the volume of a survey, and none of the weeks of coordination and analysis that used to sit in between.
Research the old way
// Roadmap review is Friday.
// Recruiting agency quote: 3 weeks.
"Can we get to themes in time, or do we
just ship on a hunch again?"
Research with NOMNETA
Same question, a few days, and a synthesized answer your team can actually act on.
Tailored to how your team
already does research
Qualitative and quantitative, your customers or our panel, any stimulus you can share — plus a way to keep asking questions long after the study closes.
Your customers or our panel — and qual or quant
Run AI-moderated qualitative interviews and AI-powered quantitative surveys side by side, with people you already know or a vetted global panel of more than ten million. One platform covers the whole spectrum, so the method follows the question instead of the other way around.
Collaborate across languages
Field a single study in more than thirty languages and read every conversation back in one place. Teams in different markets work from the same evidence, and a global audience never gets flattened into whoever happened to speak English.
Ask your completed studies anything
Every finished study stays interrogable. Ask a question in plain language and get an answer grounded in the actual conversations — with the evidence behind it.
Enterprise-ready by default
The methods behind NOMNETA were trained and validated by experienced researchers from leading technology firms, and the platform is built to the standards enterprise teams already require.
# Compliance & data handlingcertifications: ["SOC 2 Type II", "GDPR", "HIPAA"]methodology: "validated by senior researchers"analysis: automatic # no manual transcription
Bring whatever you need reactions to
Studies aren't limited to words. Share images, video, and design files, or point participants at a working prototype, website, or app — the moderator reacts to the same thing your customer is looking at.
Tell us what you're trying to learn
Send us the question on your mind and roughly who you need to hear from. We'll show you how NOMNETA would design, field, and synthesize the study — and what you'd have back, and when.
What happens next
A member of our research team reviews your goals, sketches a methodology and discussion guide, and walks you through a live study built around your exact question — no obligation, no commerce to wade through.
Thanks — your brief is on its way.
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